Employment Opportunities: 




Are you looking for an administrative career opportunity with a mission-driven nonprofit in beautiful Coeur d’Alene, Idaho?  Safe Passage Violence Prevention Center is hiring an Administrative Coordinator to provide general office coordination, administrative support, and clerical accounting support to the Executive Director, Finance Director, and other members of the Leadership Team in an efficient, effective, and professional manner.


Administrative Support (Approximately 50%)

  • Assist the Executive Director and Leadership Team with various administrative tasks

  • Coordinate facilities management, including scheduling maintenance and repairs and coordinating telephone, internet, cell phone services, and copier contracts

  • Serve as the main point of contact for technical and facility issues and repairs; Manage relationships with vendors, service providers, and building owners, ensuring all items are invoiced and paid on time

  • Monitor and maintain inventory, manage in-office and storage space, and order and distribute office supplies

  • Maintain accurate, secured, and efficient filing and document archival systems and procedures

  • Organize, schedule, and prepare for meetings with key people and partners as requested

  • Take notes and action minutes when requested at meetings and file/disseminate information as directed

  • Compile and disseminate program materials and documents

  • Assist with drafting, editing, and disseminating written communications

  • Monitor, track, and respond to emails, phone calls, and in-person inquiries

  • Assist with mailings and communications, including donor communications and thank you letters

  • Coordinate shipping and receiving and prepare outgoing mail, including bulk mailings

  • Manage the opening of all incoming mail and filter/distribute/handle appropriately

  • Run errands locally, including picking up and dropping off supplies and mail

  • Ensure all onboarding employment paperwork for new hires is completed and filed

  • Perform other job-related duties as assigned by the Executive Director


Accounting Support (Approximately 50%)

  • Assists the Finance Director with various administrative, accounting, and finance-related tasks

  • Prepare, verify, and make deposits and enter data into the accounting system accordingly

  • Coordinate assigned aspects of accounts payable (A/P), such as entering approved payables, processing checks, and mailing bills accordingly

  • Coordinate assigned aspects of the general ledger (G/L), including some journal entries

  • File invoices with process checks to maintain an orderly accounting filing system

  • Provide financial reports as requested by members of the Leadership Team

  • Assist with annual audit, including retrieving records, and tracking/documenting items as needed

  • Provide budget, purchasing, data entry, and reporting support as needed




  • Medical, dental, and vision insurance

  • 10 Paid Holidays, plus 16 Days PTO, and Paid Parental Leave

  • Up to 2% 401K retirement match

  • Voluntary life insurance

  • Employee Assistance Program (EAP) with free, confidential counseling services



HOURS: Monday-Friday, 8:00 am-5:00 pm plus occasional evenings and weekends

PRIMARY LOCATION: Safe Passage Offices: 850 N. 4th St., Coeur d’Alene, Idaho 83814

PAY: $23.00-$25.00/per hour, commensurate with qualifications


  • Must have at least one (1) year of related administrative and clerical accounting experience or equivalent combination of education and experience and extensive knowledge of office management procedures.

  • Associate degree in related field preferred, but not required. Nonprofit grant billing experience a plus.

  • Ability to work effectively, resourcefully, and independently in a fast-paced, team-oriented environment.

  • Must be highly organized, accurate, detail-oriented, and efficient.

  • Excellent verbal and written communication, interpersonal, and customer service skills

  • Strong time management skills with a proven ability to meet multiple competing deadlines.

  • Excellent writing skills, including writing emails, creating forms and documents, and other correspondence.

  • Ability to develop trusting, professional working relationships with both internal and external stakeholders.

  • Proficient with computers and software programs, including MS Office, accounting (QuickBooks), and database (Excel) software.

  • Consistently identifies and implements ways to improve efficiency, accuracy, and effectiveness of administrative procedures.

  • Commitment to Safe Passage’s mission and values of Compassion, Integrity, Leading Boldly, Empowerment, Collaboration, Survivor-Centered, Empathy, Non-Judgmental, Justice, Diversity, Equity, and Inclusion.

  • Ability to commute locally to multiple locations.

  • A background check is required because of our work with vulnerable populations, but criminal history does not preclude employment and will be reviewed on a case-by-case basis as it relates to the duties of this role.

  • Proof of COVID19 vaccination or physician-signed medical exemption required.



Submit your resume and cover letter to admin@safepassageid.org by midnight Saturday, July 16, 2022.



The mission of Safe Passage is to provide safety, education, and empowerment to victims of violence and to the community. Our agency was founded in 1977 as a rape crisis center in Coeur d’Alene. Today, we are one of the largest victim service agencies in the state of Idaho. Each year, Safe Passage provides confidential victim services and emergency shelter to 1,600 victims of domestic violence, sexual assault, and child victimization. We also prevent violence through healthy relationship education, reaching thousands of youth across North Idaho. Programs include 24-hour crisis line services, an emergency shelter, legal advocacy, counseling, sexual assault intervention services, prevention education, and bystander intervention training. Learn more at https://www.safepassageid.org/


COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:  Safe Passage is an Equal Opportunity Employer and is committed to Justice, Diversity, Equity, and Inclusion. Applicants are considered for employment without regard to race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, status as a veteran, or any other basis prohibited by local, state, or federal laws. We welcome diverse candidates to apply.

JOB TITLE: Shelter Advocate


REPORTS TO: Shelter Coordinator


POSITION PURPOSE: To provide client centered crisis intervention, in person, or by phone to coordinate advocacy, emergency shelter and/or transportation for clients and their families.



This position is subject to Board policies, administrative rules and procedures, department regulations and applicable State and Federal statutes. This position carries no administrative authority or responsibility.  



  • Support the mission and vision and values of Safe Passage

  • Communicate in an inclusive and collaborative manner.

  • Develop trust among co-workers through honesty and fairness.

  • Ability to work independently as well as part of a team.

  • Be respectful, caring and courageous.

  • Possess personal qualities of integrity, credibility and accountability

  • Be involved in, and supportive of continuous overall improvement of the center.

  •  Maintain satisfactory job attendance record.

  • Use personal safety techniques to avoid exposure and injury to self and other staff.




  • Provide client-centered, strength-based services. Advocates on a weekly basis will provide case management to clients (or more often) as assessed by client’s needs and availability.

  • Greet new clients, interview, complete intake forms (as well as data entry); give house tour within the first 3 hours of a new client entering the shelter.

  • Document activities of clients in daily log according to Safe Passage Policies and Procedures.

  • Distribute clothing, hygiene supplies, diapers, etc. as needed.

  • Monitor and record the distribution of grant funded supplies.

  • Assist clients in accomplishing shared household duties and oversee order and cleanliness of shelter.

  • Perform cleaning, organizing, and safety duties for the shelter.

  • Insure safety of clients by monitoring household policies, securing doors, setting alarms, etc.

  • Answer hotline crisis calls as needed according to procedures.

  • Maintain strict confidentiality of client, staff, Board and administrative matters.



  • Perform administrative tasks as necessary e.g. campaign mailings, data entry, filing, etc.

  • Provide education, resources, information and referrals as to the dynamics of domestic violence/sexual assault.

  • Act as the agency’s ambassador: always edify agency, staff and Board to enhance and promote its positive image in the community, the State and among peer agencies.

  • Arrange for substitute shelter advocate coverage in the event of your needed schedule change along with a leave request form to shelter manager for approval.

  • Attend required trainings, including but not limited to CPR classes and Advocate trainings.

  • Perform other job-related duties as assigned by Director, Coordinator and/or Supervisor, including attendance at work-related meetings and participating in community health/social-related events.



  • Work is performed primarily at the shelter, indoors with infrequent responses outdoors for urgent care or monitoring for environmental safety risks or conducting wellness activities.  Involves sitting, walking and occasional lifting up to 40 pounds.  Requires the use of computers, office equipment and driving personal vehicle.  Visitation to homes and offices of health care or social service providers as well as attendance at evening and weekend activities may be necessary.  May work with high stress children, family, or personnel situations.


  • Ability to model non-violent conflict resolution and use non-violent forms of guidance.

  • Demonstrate a clear understanding of personal boundaries and ability to maintain professional boundaries between clients and staff.

  • Ability to model and actively promote positive, nurturing interactions between adults and children in shelter.

  • Demonstrate knowledge of the dynamics of domestic violence and sexual assault.

  • Demonstrate ability to intervene in unpredictable crisis situations to manage a positive outcome.

  • Demonstrate knowledge of community resources for victims of violence and abuse.

  • Demonstrates effective written and verbal communication skills.

  • Ability to multi-task and work independently with high degree of accuracy, efficiency and attention to detail.

  • Experience with computer programs such as databases, Microsoft Office, and the Internet.

  • Ability to attend 20 hours of required training per year.

  • Ability to obtain yearly Criminal History Background check clearance.



  • Associates degree in related field or comparable experience.

  • Minimum experience: 

    • One year within the last five years working in a related position.

    •  Experience in the use of computer systems.

    • Preferred completion of a bachelor’s degree in a related health or social service field.

  • Required current Criminal History Background check clearance.

  • Required completion of 32 hours of Crisis Intervention training.

  • Required completion of a CPR for children and adults and First Aid.

  • Proof of COVID19 vaccination or physician-signed medical exemption required.


PRIMARY LOCATION:  Safe Passage Offices: 850 N. 4th, Coeur d Alene, ID 83814. Confidential Safe Shelter




SHIFT TYPE:  Part time, day or overnight shifts on site, flexibility required